IT SUPPORT SPECIALIST

Job Description

WE NEED AN IT SUPPORT SPECIALIST.

CAN YOU GIVE US THE SUPPORT WE NEED?

We’re looking for someone with all the Skills to deliver outstanding IT Support.

Specializing in multi-platform environments, Eureka Technology Partners delivers world-class managed IT services to a wide variety of industries. Working in an ISO 20000 environment, we offer clients around the globe Remote IT Support as well as five distinct services – Enterprise Support, Data Centre facilities, Information Security, Network Monitoring and Disaster Recovery.

IT SUPPORT SPECIALIST

Gain exposure to Multiple Platforms Work in an ITIL & ISO 20000 Environment Join a World Class IT Company

We are currently in the process of recruiting highly motivated, IT savvy individuals for our Continuous Service and Technical Improvement teams. Should you join us, you’ll have the opportunity to shadow our experienced professionals and learn on the job as well as through our in-house technical trainings. You’ll also be exposed to world-class remote management tools in an ISO 20000 Certified environment using ITIL best practices.

Qualifications & Experience:

Diploma in IT

Good Decision-making, IT & Communication skills

Level 01 Remote/Onsite Technical Support for Clients

Analyzing and Resolving End User Workstation Problems including Network Printers

Provide End User Training where required

Windows Desktop, Remote/On desk Maintenance

Maintenance of Vendor Contracts and SLAs of Devices & Services

IT Savvy, Dynamic and Intelligent

Exposure to a Desktop/Server Environment

Exposure to Cloud & Virtualization technologies

Basic knowledge of Linux and Windows Server technologies

Documentation/Writing Skills and an Excellent command of the English language

Applicants should be resident in the Colombo district or willing to relocate to Colombo if selected.

If you think you have what it takes and would like to join our team, please logon to http://careers.eurekasl.com and upload your CV without delay.

EUREKA TECHNOLOGY PARTNERS

2nd Floor, Bernards Business Park, 106 Dutugemunu Street, Dehiwela 10350, Sri Lanka

T: 011 208 6788 | www.eurekasl.com