SUPERVISOR (NIGHT SHIFT)Colombo-Kandy

Job Description

A GREAT OPPORTUNITY TO JOIN A LEADING BPO COMPANY IN SRILANKA
Legacy Health Private Limited provides Insurance Claim Processing with Revenue Cycle Management Services to a fast growing, recession proof healthcare industry in the USA.
We are committed to delivering processed Medical Insurance claims which meet US Healthcare industry standards, whilst meeting stringent time targets and client expectations.
We are a leading RCM Company Headquartered in Dallas Texas with operations based in Colombo, Kandy – Sri Lanka and Chennai – India.
KEY RESPONSIBILITIES

• Communicate with clients based in US
  SUPERVISOR (NIGHT SHIFT)
• Setting internal targets/ goals for subordinates and revising them accordingly
• Managing the team in terms of performances and targets
  . Training new agents on relevant processes
  . Making sure that client expectations and deliverables are met at all times
• Process implementation and management
• Maintaining a healthy relationship with all parties concerned (Other processes/ functions, Higher Management)
• Demonstrating strong attention to detail in preparing all deliverables
  Agent quality assurance feedback and appraisals
• Coordinating with the Team Leads/ Assistant Team Leads to ensure all day to day activities run smoothly
  KEY SKILLS/QUALIFICATION REQUIRED
  4-6 experience in revenue cycle management or experience working in a supervisory role at a BPO or at a reputed customer centric organization.
• Degree in Business Management.
• Exemplary communication skills.
• Prior experiencing in managing a team 20-30 individuals. • Age below 35 years
  SELECTED CANDIDATE CAN LOOK FORWARD TO
  . A competitive salary package above the industry average.
  . An excellent working environment.
• Excellent career development opportunities.
• Transport and Training related to the industry will be provided.
  Email your CV to:
  careers-colombo@legacy-healthcare.com
  and mention the position applied for in the subject line.
  LEGACYHEALTH
  No. 12,
  Alfred House Gardens,
  Colombo 03
  Legacy Health is an equal opportunity employer.