CUSTOMER CARE/CALL CENTER OFFICER

Job Description

SIMPLY TEK
YOUR TRUSTED GADGET STORE
JOB PROFILE
+ Handle inbound and outbound calls in a professional and efficient manner.
+ Assist customer with product inquiries, after-sales support and warranty claiming process related problems.
+ Communicate effectively in multiple languages, ensuring positive customer experience.
+ Collaborate with other team members to provide excellent
customer service.
+ Ensuring Effective and Consistent communication throughout with the customer, encouraging feedback and customer insight in order to enhance the customer experience.
+ Ensure to submit/present Management Information System (MIS) reports to superior office on a regular/monthly basis.
CANDIDATE PROFILE
+ Handle inbound and outbound calls in a professional and efficient manner.
+ Assist customer with product inquiries,
after-sales support and warranty claiming process
related problems.
WE ARE
HIRING!
CUSTOMER CARE/CALL CENTER OFFICER
Remuneration and Rewards commensurate with qualifications, experience and competencies await those with ambition, motivation and the willingness to perform.
+ Communicate effectively in multiple languages, ensuring positive customer experience.
+ Collaborate with other team members to provide excellent customer service.
+ Ensuring Effective and Consistent communication throughout with the customer, encouraging
feedback and customer insight in order to enhance the customer experience.
+94 726 729 729
+ Ensure to submit/present Management Information System (MIS) reports to superior office on a regular/monthly basis.
Forward your detailed CV to careers.simplytek@gmail.com with the post applied given in the subject field.