Sales Assistant

Job Description

Ninehearts Group is a fast expanding, diversified group of companies servicing the Photographic, Photo Printing, Graphic Art, Screen-Printing and Digital Imaging markets with an Island wide customer portfolio and high growth potential in the future. Here’s an opportunity for energetic, innovative, and efficient individuals to be part of our success story.

Sales Assistant

Location: Colombo 14

Key Responsibilities:

Greet and assist customers, clients, or visitors in a professional manner.

Provide accurate information regarding products, services, or procedures.

Manage appointments, queues, or front desk activities.

Record customer inquiries, issues, and feedback for follow-up.

Coordinate with internal departments for customer requests.

Maintain cleanliness and order at the reception/front area.

Perform basic administrative tasks (filing, scanning, data entry).

Handle customer complaints or escalate them as needed.

Candidate Profile:

Minimum G.C.E. O/L or A/L

A diploma or certificate in customer service or office administration is an advantage

1+ year experience in a front office, reception, or customer service role Experience in handling a multi-line phone system is an added advantage

Excellent verbal and written communication skills

Customer-focused and friendly attitude

Good interpersonal and organizational skills

Interest candidate, please send in your CV, including the names of 2 non-related referees to: careers@ninehearts.com

Ninehearts Color Labs (Pvt) Ltd.

99 Stace Road, Colombo 14.