SALES ASSISTANT

Job Description

SALES ASSISTANT

wine world

We are looking for a motivated and customer-focused Sales Assistant to join our team.

The ideal candidate will provide excellent customer service by assisting shoppers with product selection, maintaining a clean and organized store, and ensuring compliance with liquor licensing regulations. This role requires strong interpersonal skills, attention to detail, and a dedication to delivering an exceptional shopping experience.

Key Responsibilities

Welcome customers warmly and assist them with selecting products.

Build positive relationships with customers by understanding their preferences and needs.

Address customer inquiries and resolve any concerns in a professional manner.

Promote and upsell products, including new arrivals and special promotions.

Restock shelves and ensure product displays are visually appealing and organized.

Monitor inventory levels and promptly report low-stock items to the Store Manager.

Handle sales transactions using the point-of-sale (POS) system and follow proper cash-handling procedures.

Rotate stock as needed and ensure all products are stored correctly.

Verify customer age to ensure compliance with alcohol purchase regulations.

Follow all safety, security, and company policy guidelines, including liquor licensing laws.

Maintain a clean, tidy, and presentable store environment at all times.

Assist with unloading and organizing deliveries.

Qualifications and Skills:

A minimum pass in the Ordinary Level Examination.

Previous experience in retail or liquor sales is an advantage but not mandatory.

Strong communication and interpersonal skills with a customer-friendly attitude.

Ability to work effectively as part of a team.

Basic math skills for accurate cash handling.

Physically capable of performing duties such as stocking and lifting (as required).

Must be at least 21 years old to handle and sell alcohol.

Flexible availability, including evenings. weekends, and holidays.

If you’re ready to take your career to the next level, please submit your resume.

Human Resources Department

Wine World (Pvt) Ltd

160/24 Kirimandala Mawatha, Colombo 05. Sri Lanka

Email: careers@wineworld.lk | Tel: 0114426100 |

M: 0764897584