IT SUPPORT EXECUTIVE

Job Description

VACANCY IN THULHIRIYA

IT SUPPORT EXECUTIVE

JOIN A WORLD-CLASS IT COMPANY GET AHEAD IN YOUR CAREER NOW!

Having worked with international clients for over 25 years, Eureka Technology Partners is a true Sri Lankan IT Leader.

Specialists in multi-platform environments, Eureka Technology Partners delivers world-class managed IT services to a wide variety of industries. Working in an (50 20000 environment, we offer clients around the globe, Remote IT Support and five distinct services – Enterprise Support, Data Centre facilities, Information Security, Network Monitoring and Disaster Recovery.

IT SUPPORT EXECUTIVE – THULHIRIYA

Gain exposure to Multiple Platforms Work in an ITIL & ISO 20000 Environment Join a World Class IT Company

We are currently in the process of recruiting a highly motivated, IT savvy individual for uninterrupted service and technical Improvement. Should you join us, you’ll have the opportunity to shadow our experienced professionals and learn on the job as well as through our in-house technical trainings. You’ll also be exposed to world-class remote management tools in an ISO 20000 Certified environment using ITIL best practices.

Qualifications & Experience

Diploma/HND in IT

Exposure to end-user devices and server support environments (Windows/Linux/MAC OS X)

Ability to provide Remote / Onsite technical support

Analyzing, troubleshooting, and resolving end user workstation problems including Network Printers

Support for mobile devices and handle MDM software (Android/Apple)

Provide end user training where required

Maintenance of vendor contracts and SLAs of devices & services

Exposure to cloud-based productivity & virtualization technologies

Good decision-making and communication skills

IT Savvy, Dynamic and Intelligent

Willing to work for extended hours and with the ability to face challenges

Documentation/Writing Skills and an Excellent command of the English language

Freshers are welcome to apply-Past experience in IT support will be an added advantage

Applicants should be residing in the Thulhiriya or willing to relocate if selected.

If you think you have what it takes and would like to join our team, please logon to http://careers.eurekasl.com and upload your CV today.

EUREKA TECHNOLOGY PARTNERS

Eureka Technology Partners (Pvt.) Ltd | 2nd Floor, Bernards Business Park, 106 Dutugemunu Street, Dehiwela 10350, Sri Lanka

T: +94 11 208 6788 IW: www.eurekasl.com