IT SUPPORT EXECUTIVE

Job Description

vetstoria.

WE ARE HIRING

IT SUPPORT EXECUTIVE

The IT Support Executive will provide technical assistance and support to internal users within Vetstoria’s global organization. This position will diagnose and resolve software/hardware issues, install and configure computer systems/applications, and maintain/upgrade IT systems. The role requires strong communication skills (English), technical proficiency, and the ability to prioritize and manage multiple tasks efficiently.

APPLY IF YOU’RE EXCITED TO

Provide technical support to internal users across the globe

Diagnose and resolve software, hardware, and network issues promptly and effectively

Install, configure, and troubleshoot computer systems, software applications, and peripheral devices

Perform regular audits and maintenance tasks, including software updates and patches

Maintain an inventory of IT equipment, software licenses, and warranties

Adhere to company policies and procedures regarding IT security and data protection

ABOUT YOU

Proficient in English

Proven 2 years experience in IT support or a similar role

Strong knowledge of computer hardware, operating systems, and software applications

Excellent problem-solving skills and attention to detail

Effective communication and interpersonal abilities

Ability to work independently and collaboratively in a fast-paced environment

Experience with IT service management tools (e.g., ServiceDesk and Zendesk) is preferred

BENEFITS & PERKS

Medical Support for Hospitalization and Outpatient Services

Discretionary Economic Relief Incentive Bonus

LKR 50,000 Annual Stipend for Learning and Development

Flexible Time Off

APPLY NOW ☑ CAREERS@VETSTORIA.COM

@lifeatvetstoria

www.vetstoria.com