Debt Collection Officer

Job Description

Debt Collection Officer

Location: Head Office, British Cosmetics (Pvt) Ltd, Panadura

Employment Type: Full-Time

Are you an assertive communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where you can make a real impact? If so, we want you to join our team as a Debt Collection Officer.

We are British Cosmetics (Pvt) Ltd a leading Cosmetics manufacturing company dedicated to providing exceptional service and support to our clients. We believe in maintaining strong relationships and open communication while ensuring financial integrity and accountability. Join us and be part of a dynamic team committed to excellence!

Key Responsibilities:

Contact debtors via phone, email, and letter to collect outstanding debts professionally and effectively.

• Negotiate payment plans in accordance with company policies and regulations.
• Maintain accurate records of communications and transactions in our database.
• Collaborate with internal teams to resolve discrepancies and improve debt collection processes.
• Provide excellent customer service while managing challenging conversations.
• Stay updated on industry regulations and best practices to ensure compliance.

Qualifications:

• Prior experience in collections, customer service, or a related field preferred.

-Strong communication and negotiation skills.

• Ability to work independently and manage time effectively.

-Detail-oriented with strong problem-solving skills.

• Proficient in [specific software or tools, if applicable].
• A positive attitude and a resilient approach to overcoming challenges.

What We Offer:

• Competitive salary and performance-based incentives.
• Professional development opportunities and ongoing training.
• A supportive and collaborative work environment.

How to Apply:

If you are ready to take on a challenging and rewarding role as a Debt Collection Officer, please send your resume with two non-relative referees; to sumudu@britishcosmetics.lk