CustomerService Associate

Job Description

We Are Hiring!
IMPERIAL
EDUTECH
Customer
Service Associate
Imperial Edutech (Pvt) Ltd. is a subsidiary of a UK-based educational organisation that specialises in professional online courses with global recognition. We are looking for a Customer Service Associate who has a cheerful attitude and is committed to providing an excellent client experience.
Job Role:
•Managing incoming and outgoing calls, emails, and chats.

• Responding to consumer inquiries and concerns from both UK and international clients.
  Contacting new & existing customers to offer our services/products.
  Maintaining & updating relevant trackers
  Key Requirements:
• Minimum of 2 years’ related work experience Strong command of English
  Very good telephone voice & etiquette Capable of working under pressure
• Computer literate
• Good team player
  Living within Colombo city limits.
  Willing to work UK hours (1.30pm – 10.30pm)
  What We Offer:
• An attractive basic salary range of Rs. 40.000- Rs. 60.000 (depending on your skill & experience) + monthly commissions.
• Transportation will be provided at night from office to your home.
• Opportunities for career growth and development.
  If you wish to apply, please send your updated cv to:
  hr.recruitment@globaledulink.co.uk