Customer Service Executive

Job Description

Customer Service
Executive
Requirements and Skills
We are an established company in Ship Agency, Total Logistics, Freight Forwarding and
Tourism providing services to Local / International clients and have an immediate vacancy for
the above mentioned position. The company is in operation since 1998, and is a member of alI
key industry-related associations, meeting all International compliances and standards.
We are also ISO 9001:2015 Certified.

• GCE, Advance Level qualification
• A qualification in Freight Forwarding/Logistics will be a distinct advantage
• Full or part qualification in Marketing (CIM/SLIM) is desirable, but not essential
• Be effective and results oriented
• Minimum 2 years’ experience in Customer Service in Freight Forwarding/Logistics industry
• Have a very good knowledge of English, both verbal and written
• Sound understanding of Freight Forwarding business and process
• Ability to build and maintain good relationship with customers
• Excellent PR & negotiation skills
• Should provide excellent customer service
• Computer literacy with Microsoft Office applications
• Be of a pleasant disposition and a team player
  A friendly environment and an attractive rewards package with opportunities for career
  advancement will be offered to the selected candidate.
  We regret that we are able to contact the shortlisted candidates only.
  Please send in your Curriculum Vitae including two non-related references, to the contacts
  given below within 10 days of this advertisement. Kindly state post applied for on the
  subject line of the email or on the left-hand side of the envelope.
  PREMIUM
  TRADING AND LOGISTICS
  Head of HR,
  JOIN OUR
  By MENDISONE
  TEAM
  Premium Trading and Logistics
  Resolute, No 471, Cotta Road, Rajagiriya
  Email – vacancies@premiumlk.com
  www.premiumlk.com