CUSTOMER SERVICE ASSISTANT

Job Description

CAREERS AT SWISSTEK

ALUMINIUM

APPLY FOR CUSTOMER SERVICE ASSISTANT

WHO WE ARE

Swisstek Aluminium Limited established in 2009 is a subsidiary of Lanka Walltiles PLC and Vallibel One PLC. Swisstek Aluminium is one of the leading commercial and industrial Aluminium extrusion profile manufacturers in Sri Lanka. As a very dynamic extruder meeting all the international standards, Swisstek Aluminium has become an exclusive supplier of multiple profiles in multiple finishes for many renowned brands around the world.

RESPONSIBILITIES

Greet and assist clients and visitors with a positive and helpful attitude.

Perform and assist with a variety of administrative duties, including data entry, filing, and record-keeping.

• Answer phones in a professional manner and route calls as necessary.
• Schedule appointments and manage calendars.
• Sort and distribute emails, ensuring timely responses when necessary.

Provide excellent customer service, addressing client inquiries and concerns promptly and professionally.

Collaborate with team members to ensure efficient office operations.

REQUIREMENTS

• Below the age of 27
• Any professional qualification will be an added advantage.
• Excellent communication skills in both written and spoken Sinhala & English.
• Computer literacy, including proficiency in Microsoft Office Suite.
• Must be smart, presentable, and energetic.
• Ability to multitask and prioritize tasks effectively.
• Ability to work well in a team environment.
• Proficient in three languages

(English, Sinhala, and Tamil)

Please email your CV to careers@swisstekaluminium.com within 7 days of this advertisement, including contact details for two unrelated referees.

BE THE BEST BY JOINING THE BEST

Manager HR – Swisstek Aluminium Limited No.23, Narahenpita Road, Nawala.

Factory No.76/7, Pahala Dompe.

Great Place To Work.

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