CUSTOMER COORDINATING OFFICER

Job Description

NOSTERS building automation

Nosters (Pvt) Ltd.

No: 72, Davidson Road, Colombo 4 www.NostersWorld.com Phone: +94 11 420 9152, Fax: +94 11 420 9153

We are looking for dynamic professionals…

CUSTOMER COORDINATING OFFICER

Established in 2004, Nosters is an engineering solutions provider compliant with ISO 9001:2015 and CIDA EM1 ranking.

Nosters is the leading building automation solutions provider in Sri Lanka with most number of building management system installations covering leading hotels, hospitals, commercial building and factories.

Our customers are developers, government buildings, construction and engineering companies, hotels, commercial buildings etc.

EXPECTED ROLE:

Taking care of customer inquiries such as prices, stock levels and linking them up with relevant officers.

Preparation and submission of quotations and following them up until execution and final payment.

Monitoring stock levels and coordination with management and suppliers to source required material.

Create friendly and welcoming customer experiences during both purchasing and returning processes to maximize sales opportunities and achieve customer loyalty.

Perform various customer support tasks, such as seeking solutions to complaints and escalating issues appropriately.

Maintain company’s positive image and reputation by ensuring that customers receive high-quality, satisfactory service to make clients feel welcome and appreciated, which can lead to higher customer retention levels.

QUALIFICATION & PREFERANCES:

Below 35 Years of age.

Past experience in public relations and customer care.

Good command in English and Sinhala.

Interpersonal skills and team work.

Good organization & planning skills

Ability to fast learn the product and services of the company.

Preferably a female Candidate

Remuneration package is negotiable depending on qualifications, experience and achievements of the candidate. If you think you fit our requirement, please forward your CV with two non related referees to jobs@nostersworld.com within 7 days of this advertisement.