Customer Care – Nawala

Job Description

KONNECTВРО TECHNOLOGIES (PVT) LTD.

We are Hiring Customer Care – Nawala

We are looking for a full-time call center representative to join our dynamic team. As a call center representative, you will be responsible for providing exceptional customer service to our clients and addressing their inquiries and concerns.

Responsibilities

Respond to customer inquiries via phone, email, and chat.

Resolve customer issues by providing timely and accurate information.

Follow up with customers to ensure their satisfaction with our products and services.

Document customer interactions in our database.

Collaborate with other team members to improve the overall customer experience.

Requirements:

Excellent communication and interpersonal skills.

Good command of English, Sinhala and Tamil.

Age below 25 years.

■ School Leavers are encouraged to apply.

Experience in customer service is a plus

Should be able to work on Saturdays and Sundays on Roster Basis

Salary and Benefits:

We offer a competitive salary, as well as on-the-job training and growth opportunities. Our team members enjoy a supportive work environment, with opportunities to develop their skills and advance their careers.

Apply Now

If you are interested in joining our team, please forward your updated resume to karen.d@konnectbpo.com

Konnect BPO Technologies (PVT) Ltd-107 Colombo-Galle Main Rd, Dehiwala-Mount Lavinia