Associate – IT Operations

Job Description

WE ARE HIRING

Associate – IT

Operations

As an associate the candidate is monitoring and maintaining the local, cloud and network infrastructure systems and 1st level application support within the organization. in a technical support role, which is vital to the ongoing operational efficiency of the company

JOB RESPONSIBILITIES

Responsible for the maintenance, configuration, and reliab e operation of computer systerns and network

Diagnose and solve hardware, software & network ma functions within the def ned SLA

Create and manage users in 0365 & Azure ID.

Maintain and manage IP devices such as IP Cameras, IIP Access control.

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problerns, and assessing the impact of ssues

Perform regular backup operations and implement appropriate processes for data protection disaster recovery, and failover procedures

Collaborate and coordinate with departments and support functions for interventions

Testing, evaluating, and implementing new technology solucions.

Lia sing with third party service providers for hardware and software purchasing.

REQUIREMENTS

Following a bachelor’s degree/Higher Diploma in IT or related field from a recognized university.

02 years experience in a similar capacity

Excellent communications skills in English (Verbal and Written)

Experience in network, and system acministration and endpoint management

Working knowledge in Azure and AWS.

Expertise in Microsoft related applications (0365 Teams, Share Point. Etc.)

Knowledge in IT operations best practices

Fair knowledge in any programming language, scripting and automation tools will be an added advantage.

ABOUT US

Since our inception in 2008; N-able has been at the forefront of delivering innovative and reliable IT solutions that empower

businesses for success. With a foundation rooted in Sri Lanka, we have grown to encompass a global presence, operating in

Singapore, Bangladesh and beyond.

We driven by a team of over 250 experienced il professionals & engineers who are backed by a wealth of expertise. We deliver cutting-edge projects that cater to a diverse portfolio of clients, ensuring that every service we provide is top-notch & dependable.

APPLY NOW

Email your resume to jobs@in-able.biz or visit our website www.n-able.biz/careers

Contact Information:

No. 36, Bristol Street, Colombo 01, Sri Lanka.

-94 114 625 000 |

www.n-able.biz