CUSTOMER CARE/CALL CENTER OFFICER

Customer Relations/Public Relations
Colombo
January 23, 2024
Full Time
Urgent
Application deadline closed.

Job Description


YOUR TRUSTED GADGET STORE
JOB PROFILE

  • Handle inbound and outbound calls in a professional and
    efficient manner.
  • Assist customer with product inquiries, after-sales support and warranty claiming process related problems.
  • Communicate effectively in multiple languages, ensuring positive customer experience.
  • Collaborate with other team members to provide excellent
    customer service.
  • Ensuring Effective and Consistent communication throughout with the customer, encouraging feedback and customer insight in order to enhance the customer experience.
  • Ensure to submit/present Management Information System (MIS) reports to superior office on a regular/monthly basis.
    CANDIDATE PROFILE
  • Handle inbound and outbound calls in a professional and efficient manner.
  • Assist customer with product inquiries,
    after-sales support and warranty claiming process related problems.
    WE ARE
    HIRING!
    CUSTOMER CARE/CALL CENTER OFFICER
    Remuneration and Rewards commensurate with qualifications, experience and competencies await those with ambition, motivation and the willingness to perform.
  • Communicate effectively in multiple languages, ensuring positive customer experience.
  • Collaborate with other team members to provide excellent customer service.
  • Ensuring Effective and Consistent communication throughout with the customer, encouraging
    feedback and customer insight in order to enhance the customer experience.
    +94 726 729 729
  • Ensure to submit/present Management Information System (MIS) reports to superior office on a regular/monthly basis.
    Forward your detailed CV to careers.simplytek@gmail.com with the post applied given in the subject field.

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